AI operations infrastructure · Healthcare

Your front desk is leaking revenue. We build the system that stops it.

Opervana designs and deploys complete AI operations for clinics — not chatbots, not point tools — so no-shows, missed calls and admin overload stop draining your time and revenue.

See how it works

Free 30-min session  ·  No pitch  ·  Leave with a roadmap

What integrated AI is already doing in healthcare operations
−50.7%
fewer no-shows in a peer-reviewed study of 135,393 appointments
$804K
added revenue in 7 months at one hospital after cutting no-shows
6,456
front-desk staff hours saved in a single quarter
21×
more likely to win a lead answered in 5 minutes vs 30
The cost of patchwork

A chatbot bolted onto a broken workflow just adds another thing to babysit.

Most clinics try to plug leaks one tool at a time. The leaks don't close — they multiply. The fix isn't another app; it's one integrated system.

Patchwork tools

Disconnected, and quietly bleeding

  • Missed and after-hours calls go to voicemail — patients book elsewhere
  • A standalone chatbot answers FAQs but can't book, confirm or reschedule
  • No-shows pile up with no system to reschedule or fill the slot
  • Staff re-key data between tools that don't talk to each other
vs
Opervana infrastructure

One system, running the whole flow

  • Every call and message answered and booked — 24/7, after hours included
  • Reminders confirm, reschedule and fill cancellations automatically
  • Intake, scheduling and billing connected to the tools you already run
  • Your team stops chasing busywork and focuses on patients
How it works

From scattered tools to one operating layer — in weeks, not quarters.

STEP 01

Connect

We map your front-desk, scheduling and billing workflows and connect to your existing EHR, calendar and phone system. No rip-and-replace.

STEP 02

Automate

We deploy AI voice, intake, reminders and follow-up as one connected system — with a human in the loop on anything clinical or financial.

STEP 03

Recover

No-shows fall, missed calls get captured, and front-desk hours come back. You see the recovered time and revenue on a simple dashboard.

Quantified outcomes

Results healthcare teams are already getting with AI systems.

Documented outcomes from real deployments and peer-reviewed research — the same mechanisms Opervana builds into your practice.

50.7%
relative drop in no-shows after AI reminder calls
JMIR · 135,393 appts
$804K
added revenue in 7 months from fewer no-shows
Memorial Hosp. · Gulfport
“A 28% reduction in no-shows turned into $804K in recovered revenue in seven months.”
Documented result · Memorial Hospital at Gulfport (Health Catalyst)
~30%
drop in call-centre volume once AI handled routine calls
Northwell Health
40–50%
of patient calls arrive after hours — now captured 24/7
CallMyDoc · 27M+ calls
21×
more likely to qualify a lead answered in 5 min vs 30
MIT · InsideSales
The Opervana Growth Infrastructure Stack

One integrated system. Three stages of transformation.

Start where you're losing the most, then scale. Every stage is built, deployed and run for you — and plugs into the tools you already use.

Stage 01

Front-Desk Rescue

For solo & single-location clinics
  • AI voice + SMS that confirms, reschedules and fills the waitlist
  • 24/7 after-hours AI receptionist that books and triages
  • Automatic waitlist fill for every cancellation
Outcome: up to ~50% fewer no-shows and not a single missed call.
Most popular Stage 02

Patient Flow System

For 2–5 provider practices
  • Everything in Front-Desk Rescue
  • Instant new-patient intake that books before they call elsewhere
  • AI pre-visit forms + recall and reactivation campaigns
Outcome: faster booking, a lighter front desk and more kept appointments.
Stage 03

Revenue & Ops Engine

For multi-site groups & billing companies
  • Everything in the Patient Flow System
  • Eligibility, claim-status and denial-alert automation
  • Revenue analytics dashboard + multi-location support
Outcome: recovered revenue and round-the-clock operations at scale.
Security · integration · ROI

Built for the concerns that actually keep you up at night.

Premium infrastructure means doing the hard parts right: compliance, clean integration, and a clear line to ROI — before you commit.

HIPAA-eligible by design

We deploy on HIPAA-eligible tooling and sign BAAs. Anything clinical or financial keeps a human in the loop, with a full, time-stamped audit trail.

Works with your stack

Opervana connects to your existing EHR, scheduler, phone and billing — no rip-and-replace, no migration project, no new software for staff to learn.

ROI mapped up front

In your strategy session we quantify the time and revenue you can realistically recover, so you decide with numbers — not a leap of faith.

Your data stays yours

Least-privilege access, no selling or training on your patient data, and clear ownership. See, export or switch off any system at any time.

Free roadmap, yours to keep We don't go live until it performs No lock-in
Before you ask

The questions every practice asks first.

No. A chatbot is a single tool. Opervana builds connected systems — voice, scheduling, intake, reminders and billing workflows — that work together across your front and back office and plug into the software you already run.

No rip-and-replace. We integrate with your existing EHR, scheduler, phone and billing tools and layer automation on top, so day-to-day operations keep running while the systems go live in the background.

We build on HIPAA-eligible infrastructure and sign Business Associate Agreements. Workflows that touch protected health information run under least-privilege access with a full audit trail, and we start with the lowest-risk workflows first.

Mostly no — the systems work behind the tools your team already uses. Where there's anything new, we train your staff and document it, so adoption isn't another burden on the front desk.

The first systems typically go live within a few weeks, and reminder and after-hours coverage tend to show up in your no-show and capture numbers fast. Your strategy session lays out the sequence and timeline for your practice.

That's exactly what the strategy session is for. We quantify the recoverable time and revenue before you commit to a build — and we don't take systems live until they perform. If the numbers aren't compelling, we'll tell you.

Your next 30 minutes

See exactly what AI can recover in your practice.

Book a free AI Strategy Session. We'll map your biggest leaks and the systems that close them — no pitch, no obligation, and the roadmap is yours to keep.